I signed up for the First Class Combo Cargo Kit about 6 months ago and since then , I have had to call twice because my deliveries were never sent us. I order this package as an incentive program for the employees I oversee in my company and this makes thing especially difficult when I do not get my shipment.
Also worth noting, while I am satisfied overall with the quality of items I receive, it seems as though the first purchase had significantly better glass inside than the following deliveries. For example, the first box I received had a 3' glass bong with ash catcher & honeycomb percolators - the last delivery I received a silicone Ice cream cone bowl.
I am keeping my subscription though because, again, I am overall satisfied with the quality of product and the ease of having a monthly reoccurring delivery (when I don't have to call to ask about it's delivery)
Thanks for hearing my feedback, sorry its not all perfect!